Posted: 02/12/2010 6:00:16 AM
Hi,
from Admin Panel if I try to delete or edit an user, it doesn't works!
No errors on debugger.
What can be the problem?
In-Commerce/in-Portal 4.1.0
Thanks
Max
Edit User problem (10)
Hi,
from Admin Panel if I try to delete or edit an user, it doesn't works!
No errors on debugger.
What can be the problem?
In-Commerce/in-Portal 4.1.0
Thanks
Max
Posted: 02/12/2010 7:47:34 AM
Any user or some specific users (like from "admin" user group)? By doesn't work you mean, that modifications made on user editing form are not saved and when you edit that user next time you won't see them?
Also can you edit/delete other data in system, like custom fields or groups?
Posted: 02/12/2010 9:21:28 AM
I'm doing it with an user, in Admin group.
In the Permission TAB of this user only "Admin Login" is green all other are "red", and if I try to change one of these, nothing happens, all remain "red".
In the Permission TAB of Group "Admin" all fields are checked so I thinked that there aren't restriction... but isn't so.
Posted: 02/12/2010 1:40:44 PM
Hi Max,
Try adding a regular user and see if you can change things for him.
Thanks.
Posted: 02/13/2010 4:18:25 AM
Hi Dmitry,
the problema is that any action on the tabs USERS not is possible with an admin permission: Edit user, delete user, Add user, change group, edit permission, edit customization, BAn User, Unapprove User, Approve User,Send Email .... so all operation in Iframe of USERS link after click in left menù
Posted: 02/13/2010 12:32:32 PM
Hi,
Do you mean you are getting NO PERMISSION screen/error (or no changes are saved at all?) when want to manage users as Admin User (not root), correct?
Thanks
Posted: 02/13/2010 3:58:39 PM
Yes, no changes are saved and not get never NO PERMISSION error, is like if POST data not send from script
Posted: 02/15/2010 6:57:00 PM
| bloo wrote: | 02/13/2010 3:58:39 PM |
| Yes, no changes are saved and not get never NO PERMISSION error, is like if POST data not send from script | |
Hi Max,
To be honest it's quite hard to troubleshoot like this. It would help a lot of you can create a development copy of the website so we can take a closer look there.
Let me know if it's possible.
Thanks.
Posted: 02/17/2010 9:32:22 AM
yes, it's possible.
Can I send it by email or in another private mode?
Thanks
Posted: 02/18/2010 11:17:34 AM
| bloo wrote: | 02/17/2010 9:32:22 AM |
| yes, it's possible. Can I send it by email or in another private mode? Thanks | |
Hi Max,
Just submit a "Need help with your project" form on the Home page - it will go to us directly.
Thanks.
