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In-Portal Forum

Changing old license information (3)


Posted: 03/24/2010 4:39:18 PM

Reply Quoted  


Hi,

I'd like to change the domain associated with a license from the earlier paid version of In-Portal. I tried to do it under my account area but it wanted me to purchase a year of support to be able to submit a support ticket.

Is there a way to have this done other than paying for a year of support just to change the domain name on the old license?

Or can the old licenses and older versions now be used on any domain without having to update the current license domain information?

Thanks in advance,
Anthony

Posted: 03/24/2010 5:04:09 PM

Reply Quoted  


Hello Anthony,


Yes, we'll be glad to update the licensing for you so it works on new download - no need to purchase support for that.

Please submit a contact us form with your account information include old and new domains.



Thanks.

Posted: 03/24/2010 5:51:39 PM

Reply Quoted  


Dmitry wrote:03/24/2010 5:04:09 PM
Hello Anthony,


Yes, we'll be glad to update the licensing for you so it works on new download - no need to purchase support for that.

Please submit a contact us form with your account information include old and new domains.



Thanks.


Hi Dmitry,
Long time since I've talked with you. Hope you and the rest of the gang are doing well.

I'll submit the requested information for the change. Thanks for the quick reply (as usual).

C'ya around,
Anthony